Lac Hong University representative shares insights on AI applications in higher education quality assurance at the 2026 international conference

On October 14–15, 2026, in Ho Chi Minh City, Ms. Ngo Dinh Hoang Diem, Deputy Head of the Office of Educational Testing and Quality Assurance at Lac Hong University (LHU), participated as a speaker at the international conference titled “Advancing Excellence in Higher Education Leadership and Management: Toward AI-Driven Practice and Innovation.” The event provided a platform for knowledge exchange, innovation in higher education governance, and stronger international collaboration, aligning with efforts to advance the United Nations Sustainable Development Goals (SDGs).

The conference was organized by the Southeast Asian Ministers of Education Organization Regional Training Center in Vietnam (SEAMEO RETRAC), in collaboration with international education organizations, including ABIE, BCCIE, and CBIE (Canada), and SEAMEO RIHED (Thailand).

The event brought together experts, higher education administrators, lecturers, and researchers from various countries, including Canada, the United States, Germany, Singapore, Malaysia, South Korea, the Philippines, Indonesia, and Vietnam. Discussions focused on emerging trends in higher education leadership and governance, artificial intelligence (AI) applications, innovations in teaching and learning, quality assurance, and accreditation.

Sharing AI-driven solutions for quality assurance in higher education

During the plenary session on “Quality Assurance and Accreditation in Higher Education,” held on October 14, 2026, Ms. Ngo Dinh Hoang Diem delivered a presentation titled:

“From Data to Quality: An AI-Enabled Internal Quality Assurance Framework for Evidence-Based Leadership in Higher Education”

Her presentation introduced an AI-enabled approach to internal quality assurance (IQA), emphasizing the effective use of institutional data to support governance, evidence-based decision-making, and continuous quality improvement in higher education.

The presentation highlighted AI's potential to support data aggregation and analysis, identify areas for improvement, and provide valuable insights to inform institutional decision-making. However, it also emphasized that the responsible use of AI must be grounded in data quality, transparency, and human accountability when interpreting and applying AI-generated insights.

The presentation contributed to academic discussions on innovative approaches to quality assurance, with a focus on enhancing institutional governance and promoting continuous quality improvement across higher education institutions. 

This approach also aligns with Sustainable Development Goal 4 (SDG 4 – Quality Education), which recognizes the essential role of quality education in achieving sustainable development.

Furthermore, research into and proposed applications of AI in quality management reflect a commitment to innovation, consistent with SDG 9 – Industry, Innovation and Infrastructure.

Strengthening academic exchange and international connections

Beyond presenting her research, the conference provided an opportunity for Lac Hong University's representative to exchange professional experiences, explore emerging perspectives on AI applications in education, and establish connections with experts and peers from higher education institutions in Vietnam and abroad.

Through conference sessions and networking activities, participants strengthened professional connections, laying the groundwork for continued knowledge sharing, mutual learning, and the exchange of higher education governance models and quality assurance practices.

These activities reflect the spirit of SDG 17 – Partnerships for the Goals, particularly its emphasis on fostering collaboration, facilitating knowledge exchange, and strengthening partnerships among educational institutions in pursuit of shared development objectives.

Advancing educational quality and sustainable development

The participation of a representative from Lac Hong University's Department of Testing and Quality Assurance as a conference speaker provided an opportunity not only to share practical experiences but also to strengthen the University's research activities, academic engagement, and international integration.

As higher education continues to undergo significant transformation driven by artificial intelligence, integrating technology, institutional data, and established quality assurance principles is expected to enhance governance effectiveness, support continuous quality improvement, and foster innovation.

Through academic engagement and international networking initiatives such as this conference, Lac Hong University continues to align its professional and institutional activities with the United Nations Sustainable Development Goals, particularly SDG 4 – Quality Education, SDG 9 – Industry, Innovation and Infrastructure, and SDG 17 – Partnerships for the Goals.

These efforts reaffirm the University's commitment to improving educational quality, promoting innovation, and strengthening its engagement with the international higher education community.